Privacy Policy

Last updated: June 12, 2026

ParkProof ("we", "us") provides parking management software used by parking operators at their locations. This policy describes what information is collected when you use a ParkProof-powered parking service, how it is used, and the choices you have.

1. Information we collect

Parking session information: license plate, vehicle entry and exit times, location, session status, and amounts paid or owed.
Contact information you provide: your name and mobile phone number, if you choose to provide them when registering a session.
Payment information: payments are processed by Stripe. We do not receive or store full card numbers; we receive confirmation of payment and limited card metadata (such as card brand and last four digits) for receipts.
License plate recognition (LPR) data: at locations equipped with cameras, plate reads with timestamps and location are recorded on behalf of the parking operator for parking management and enforcement.

2. How we use information

To create and manage parking sessions and process payments.
To send transactional text messages you have opted into (session links, receipts, reminders, and enforcement notices) — see our SMS Terms.
To support parking enforcement at the operator's direction, including matching plate reads to sessions and documenting violations.
To maintain accurate, tamper-evident records of parking events for dispute resolution.

3. How information is shared

With the parking operator of the location where you park — they are the merchant of record for your parking transaction and control the rules of their facility.
With service providers that power the platform: Stripe (payments), Twilio (text messaging), and our cloud infrastructure providers. These providers process data only to deliver their services.
As required by law, or to protect rights, safety, and property.

We do not sell personal information, and we do not share it for third-party marketing.

4. Data retention

Parking records are retained for as long as needed for the operator's business and legal purposes, including payment records, dispute resolution, and enforcement documentation.

5. Your choices

Providing your phone number is optional; reply STOP to any text to opt out of messages at any time.
To ask about, correct, or request deletion of information related to a parking session, contact us at contact@parkproof.ai or contact the parking operator of the location where you parked.

6. Children

ParkProof services are intended for use by adults (drivers and vehicle owners) and are not directed to children.

7. Changes

We may update this policy from time to time; the "Last updated" date above reflects the current version.

8. Contact

ParkProof · contact@parkproof.ai · https://parkproof.ai