SMS Messaging Policy
ParkProof, a product of Sparta Trading, LLC (Lanham, Maryland), sends transactional text messages only: parking payment links, payment receipts, EV charging session confirmations, and secure sign-in links, delivered when a customer requests them at a participating parking facility or enrolls in a garage program. Message frequency is typically 1–3 messages per parking or charging session. We do not send marketing or promotional messages.
How customers opt in
Every message is customer-initiated. A driver at a participating parking facility scans a posted QR code (or provides their number to a parking attendant) and enters their own mobile number to receive a secure payment link. The consent language shown at that moment:
Sample messages
Message frequency and rates
Messages are sent only in direct response to a customer's request during a parking session — typically one payment link and, if the customer pays, one receipt. No recurring messages, no lists, no campaigns. Message and data rates may apply according to the recipient's mobile plan.
Opting out and help
Reply STOP to any message to opt out immediately; no further messages will be sent to an opted-out number. Reply HELP or contact support@parkproof.ai for assistance. Opting out may limit parking-session features that depend on messaging.
Privacy
Mobile numbers are used solely to deliver the requested messages and are never sold or shared with third parties for marketing. Messages are delivered through Twilio, our messaging provider. For details on how we handle information, see our Privacy Policy.